PRIVACY POLICY
Last updated June 29, 2026
This Privacy Notice for Jaclyn Hauben (doing business as Sofft) ("we," "us,"
or "our") describes how and why we might access, collect, store, use,
and/or share ("process") your personal information when you use our
services ("Services"), including when you:
- Download and use our mobile application (Sofft), or any other application
of ours that links to this Privacy Notice
- Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand
your privacy rights and choices. We are responsible for making decisions
about how your personal information is processed. If you do not agree with
our policies and practices, please do not use our Services. If you still
have questions or concerns, please contact us at
[email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice. You can find
more detail on any topic by clicking the link following each key point
or by using the table of contents below.
What personal information do we process? When you visit, use, or navigate
our Services, we may process personal information depending on how you
interact with us, the choices you make, and the features you use. This
includes profile information you provide (display name, date of birth,
gender, sexual orientation, partner preferences, campus, bio, prompts,
photos, voice recordings) and usage information collected automatically.
Do we process any sensitive personal information? Yes. Sofft is a dating
service, so some of the information we process is considered "special" or
"sensitive" under certain privacy laws — including data about your
sexual orientation, gender identity (including nonbinary), and the
content of chat messages you send within the app. We process this
information only with your consent or as otherwise permitted by
applicable law.
Do we collect any information from third parties? We do not collect
personal information from third-party data brokers. Some information may
be received from our service providers (e.g., Firebase Auth confirms
your sign-in, Apple confirms a subscription purchase).
How do we process your information? We process your information to
provide, improve, and administer our Services, to match you with potential
connections, to communicate with you, for security and fraud prevention,
and to comply with law.
In what situations and with which parties do we share personal information?
We share information with the service providers that power Sofft (listed
below), with other users (your profile is visible to people you appear
to in the discover feed and to people you match with), and in legal
situations such as business transfers or compliance.
How do we keep your information safe? We maintain organizational and
technical security measures including server-enforced access controls,
encrypted transmission (HTTPS/TLS), and automated content moderation.
No system is 100% secure, however.
What are your rights? Depending on where you live, you may have rights
to access, correct, delete, or port your personal information, and to
opt out of automated decision-making.
How do you exercise your rights? Submit a request at
https://tally.so/r/zx294q, email us at [email protected], or
use the Delete Account button in the app's Settings.
Want to learn more? Review the Privacy Notice in full below.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- WHAT LEGAL BASES DO WE RELY ON?
- WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
- THIRD-PARTY SERVICE PROVIDERS
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- AUTOMATED DECISION-MAKING
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- DO WE MAKE UPDATES TO THIS NOTICE?
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?
- WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you
register on the Services, complete your profile, exchange messages with
matched users, or contact us. The personal information we collect may
include: